Privacy Policy

Triyum App
Last updated: June 16, 2026

Triyum App ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Triyum App mobile application (the "App").

1. Information We Collect

a. Personal Information

We may collect personal information depending on your role (customer, business, or driver), including:

Full name
Email address
Phone number
Delivery address
Business name and business details (for sellers)
Vehicle details and identification documents (for drivers)
Profile photo (optional)

b. Location Information

We may collect real-time location data to enable order delivery, match drivers with nearby orders, and provide accurate delivery tracking. Location data may be collected even when the app is running in the background, if permission is granted.

c. Payment Information

Payments are processed through third-party payment providers. We do not store your full credit or debit card details. Payment data may include transaction ID, payment status, and order amount.

d. Usage Data

We automatically collect certain information such as device type, operating system, IP address, app usage data, and crash logs.

2. How We Use Your Information

Create and manage user accounts
Process orders and deliveries
Facilitate payments and refunds
Send order updates and notifications
Improve app performance and user experience
Ensure safety, security, and fraud prevention
Comply with legal obligations

3. Sharing of Information

We may share your information with:

Businesses to fulfill orders
Drivers for delivery purposes
Customers to provide order status
Payment service providers
Analytics and hosting service providers
Legal authorities when required by law

We do not sell your personal information.

4. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal data. However, no system is completely secure.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our agreements.

6. User Rights

Depending on your location, you may have rights to access, correct, or delete your personal data and withdraw consent for processing.

7. Children’s Privacy

Triyum App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

The App may contain links to third-party services. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and on this page.